MACO works together as one team

The Benelux is managed from Zelhem

He now has 17 years of MACO to his name. Harold Wisselink, Sales Director Benelux, proudly manages 32 employees spread over the Netherlands and Belgium. With an office in Oudenaarde in Belgium and an office in Zelhem, MACO serves the Benelux, with Zelhem as its headquarters. The phrase "Think global, act local" applies to everything MACO does. "We even use the same telephone exchange for the Benelux. It is located in Zelhem," Harold explains. "We work as one team. In Belgium, we have bilingual staff. With three product managers in the Netherlands and two in Belgium, we cover the Benelux with purely high-quality products."

Quality assurance and synergy

The complete MACO package is offered in the Benelux, with the understanding that preferences by country are considered. "For example, Belgium has a greater need for products in the field of plastic and aluminum windows and doors," says Harold. "But we deliver the same quality everywhere. So we do everything we can to guarantee it. That already starts with the fact that we do business with only one forwarder, who meets all our needs and requirements. There is a clear synergy between our branches and the employees who work there for the customer, every day."

Exorbitant growth

The doubled warehouse space in Zelhem is now in full use. MACO has experienced exorbitant growth, says Harold. "Especially in the area of our multi-point locks, our second leg on which we stand. The reason? Many problems in construction occur around the front door. We have hardly had to record a complaint from our multi-point locks. That speaks for itself. The structure in our Protect package is also good, with the BASIC LINE, PREMIUM and EXCELLENT. Something for everyone and in consistent quality."

Attention to digitization

In conclusion, Harold explains that Industry 4.0 is currently in full swing. A project that MACO Benelux and MACO Italy are jointly tackling. "We provide links to widely used software packages so that from there you can upload your XML files to macodorpel.nl. The customer can also fine-tune, all the neuts at MACO are customized. To offer added value to our customers, we innovate continuously. We work together with partners and we also have a lot of knowledge in-house. We also look at the total process with innovation. Maco and its employees stand for thinking along and providing future-oriented solutions. Partnership is about working together throughout the chain."