Together with our partners, let's define the steps to our future successes

As a director of a company that works exclusively with a network of partners, it is crucial to define together an effective strategy with clear and precise common objectives. Communication plays an essential role in this. Therefore, we regularly analyze the market and its developments so that we can take the necessary measures to strengthen our partnership.

For example, we note that product knowledge and the acute shortage of personnel in our industry are glaring. Therefore, it seems essential to us to work with our partners to plan for the various training courses needed to create a climate of confidence to add value to end customers.

To create a success dynamic together, we do not hesitate to visit end customers and present them with our mecha-tronic solutions that meet their needs.

A thorough on-site analysis is an important asset in order to provide a comprehensive solution and thus give maximum reassurance to the end customer, allowing him to concentrate on other tasks once we have shown him our know-how and our perfect collaboration with the chosen partner. Once this initial needs analysis has been carried out, the role of our partner becomes essential.

In consultation, we determine the next steps of the process, in terms of the product, pricing, logistics and installation. Then, after-sales service is key to creating and maintaining this sense of trust.

Only when all these conditions are met do we have that added value that makes us feel that we have accomplished our task, but above all, we can then hope for appreciation from our customers and contacts with other potential customers referred by the end customer. So good communication is an essential part of success in our particular market.

This communication, by the way, should not be limited to the sale of our products. We must also constantly listen to the specific needs of each market in the countries where we are represented. This allows our research and development teams to develop new products for these markets. This constant and efficient teamwork allows us to present innovative and technologically advanced products, which of course meet all environmental requirements. Because it goes without saying that this aspect is also one of the keys to our success.

For more than 100 years, as an international family business, we have strived to present ourselves as the faithful companion with constant respect for values and human relationships. I therefore conclude with a quote from Steve Jobs that perfectly illustrates my belief, that teamwork will bring us many more victories: "The best things that happen in business are not the result of the work of one man. It is the work of an entire team."