Platform on window, door, frame technology, hardware, roof and facade technology, security
Window manufacturers and dealers are under more pressure than ever. Customers expect short response times, individual advice and flawless project handling through all contact points. At the same time, demands for transparency, efficiency and legal certainty are increasing within companies. Digital solutions have long since ceased to be a nice-to-have and have become a decisive competitive factor. Those who have their digital processes under control lay the foundation for sustainable success. Klaes is showing those digital solutions at Fensterbau Frontale- hall 1/stand 348.
Klaes supports window manufacturers and dealers with three proven software solutions that are precisely tailored to the specific processes in the sector. Klaes Info Manager results in structured communication and transparent processes, while ELO document management ensures digital organization and revision-proof archiving. With Klaes CRM Solution, customers receive targeted direction of sales and sustained customer loyalty. Whether a small artisan workshop or a multinational company with a global network, these solutions provide a scalable digital foundation for daily work.
Window manufacturers receive a lot of information every day: data from orders, technical questions, delivery deadlines, assembly agreements. Klaes Info Manager bundles this information at a central location and makes it clearly accessible for
all involved.
Notes from calls, internal announcements, tasks and automatic notifications are displayed in clearly structured diaries. A practical example: when a delivery note is created, the field service automatically receives a notification, while at the same time a task is activated for logistics. Such automated processes reduce the necessary efforts to coordinate with each other. They also avoid misunderstandings and speed up processes considerably.
Through the Management Center, employees maintain an overview of their tasks and processes at all times. Direct links to customers, projects and documents enable quick reactions - even in the event of short-term changes or questions.
Invoices, delivery notes, contracts, emails or service reports: the volume of documents is constantly growing. With ELO document management, all business-relevant documents are digitally archived and, thanks to intelligent search functions, are available within seconds.
The solution is seamlessly integrated into the Klaes environment and meets the requirements of the EU General Data Protection Regulation (AVG/GDPR). Thus, companies are safe even during inspections or audits.
Individually definable workflows - for example, for approvals, control processes or resubmissions - provide additional efficiency and transparency. This leaves more time for the core business: the professional support of customers and partners.
Long-term success comes from stable customer relationships. Klaes CRM Solution supports window manufacturers and dealers in the central recording and systematic further development of all customer contacts - from first contact to long-term cooperation.
All interactions, such as emails, visit reports or service visits, are clearly documented. Sales opportunities can be tracked specifically and linked to existing projects. This creates a solid basis for decisions about offers, marketing campaigns or trade show preparations.
Thanks to the link with MS Outlook and the bi-directional interface with Klaes industry solutions, duplicate data processing is no longer necessary. Even complex organizational structures with multiple locations or sales regions can be displayed and evaluated without problems.
The demands placed on window manufacturers and dealers are increasing. With Klaes Info Manager, ELO document management and Klaes CRM Solution, companies in 2026 will have three powerful tools to manage communication, documents and sales processes securely and efficiently.
The result: more transparency, shorter response times and a noticeable relief in daily work - for satisfied teams and convinced customers. Those who have their digital processes under control lay the foundation for sustainable success in a demanding market.
